Open Space Maintenance Service Standards

Ballarat Cemeteries operates internal crews to support three main functions associated with the service delivery of its core business. The three functions are Operations-Cremation, Operations-Burial and Operations-Asset Management/Grounds and are spread across two sites. The ‘Old Ballarat Cemetery’ situated in Macarthur Street Ballarat and the ‘New Ballarat Cemetery’ situated in Doveton Street North Ballarat. These crews work to prescribed standards and  also respond to client requests, Funeral Director and Stonemason activities and reactive and remedial works.

Specialist tasks are supported by contractors including weed spraying, rubbish collection, plumbing, electrical, property maintenance and road repairs.

These Standards are for the provision of routine and specialist cemetery and horticultural services that effectively provide for the standard of service delivery and level of maintenance the Trust believes will meet community expectations.

Tasks that are included within this Specification include, but are not limited to, some or all of the following:

Staff are responsible for the care and preservation of cemetery assets to ensure that they are always functional, safe for the public, and their condition remains at the level specified.  Assets are maintained by performing a range of activities which typically may include, but are not limited to, some or all of the following:

These activities will be performed to differing standards according to the type, location, condition or usage of the asset.

As a guide the following asset details have been collated.

Inspection Frequency

Staff shall inspect all areas to ensure the provision of a pleasant and safe environment and carry out works required to maintain and enhance the peaceful tranquillity associated with visitor expectations.